PRIVACY POLICY
SOFTROD LTD
Effective Date: February 24, 2025

1. INTRODUCTION

SOFTROD LTD ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

2. INFORMATION WE COLLECT

We collect different types of information to improve our Services, including:

2.1. Personal Information

We may collect personal information that you voluntarily provide, such as:

• Name, email address, phone number
• Payment details (processed securely via third-party payment processors)
• Account login credentials
• Any other information you provide through customer support or surveys

2.2. Non-Personal Information

We may collect non-personal data automatically, such as:

• Device information (model, operating system, IP address, device identifiers)
• App usage data (session time, feature usage, crash reports)
• Cookies and tracking technologies
• Location data (only with user consent)

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide, operate, and improve our Services
• Process transactions and manage subscriptions
• Display personalized content and ads
• Respond to customer support inquiries
• Monitor and analyze trends and usage
• Prevent fraud and ensure security
• Comply with legal obligations

4. DISCLOSURE OF INFORMATION

We do not sell your personal data. However, we may share your information in the following cases:

4.1. Service Providers

We share data with third-party partners who assist in:

• Payment processing (e.g., Stripe, PayPal)
• Analytics (e.g., Google Analytics, Firebase)
• Advertising (e.g., AdMob, Facebook Ads, Unity Ads)
• Customer support (e.g., Zendesk, Intercom)

4.2. Legal Compliance

We may disclose information if required by law or to protect our rights and users’ safety.

4.3. Business Transfers

In case of mergers, acquisitions, or sales, user data may be transferred as part of the transaction.

5. ADVERTISING & THIRD-PARTY TRACKING

We use advertising networks and third-party partners to serve ads. These partners may use cookies, pixels, and tracking technologies to collect data about user interactions. Users can manage ad preferences via their device settings or opt out via industry-standard tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

6. DATA RETENTION

We retain user data only as long as necessary for the purposes outlined in this policy or as required by law. Users may request data deletion at any time by contacting us.

7. SECURITY MEASURES

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. USER RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to data processing for direct marketing
• Restriction: Request to limit processing of your data

To exercise these rights, please contact us at info@appsoftprod.com.

9. CHILDREN’S PRIVACY

Our Services are not intended for children under 18 (or other age restrictions as per local laws). We do not knowingly collect data from minors. If we learn that we have collected data from a child, we will take steps to delete it.

10. INTERNATIONAL DATA TRANSFERS

As a global business, we may store and process data in various countries. We ensure appropriate safeguards are in place when transferring data internationally, in compliance with GDPR and other regulations.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Users will be notified of material changes via in-app notifications or website updates. Continued use of our Services constitutes acceptance of the revised policy.

12. CONTACT US

If you have any questions about this Privacy Policy or your personal data, please contact us at: SOFTROD LTD
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@appsoftprod.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.